Version Date: January 1st 2025
Overview
At York Podiatry, we use Motics Copilot, an AI-powered tool designed to enhance clinic sessions by creating accurate medical notes by transcribing consultations. This privacy policy explains our data practices in compliance with UK law and GDPR.
Data Collection and Use
During Consultations: Motics Copilot records and transcribes consultations, capturing dialogue which is converted to text using artificial intelligence. This data is processed using artificial intelligence to create a medical record of your session.
We use this data to create and maintain accurate medical records.
Data Sharing and Consent
Your data is not sold or rented. It may be shared with healthcare providers at York Podiatry involved in your care. Audio recordings are deleted automatically 48 hours after recording.
Motics can only access data from a session when expressed written permission has been given to access this data for the purposes of technical support only.
Data Security
We prioritise the security of your data with measures like encryption and access controls, in line with GDPR requirements.
Your Rights
Under GDPR, you have the right to access, rectify, erase, and restrict processing of your data where applicable. You can also object to processing and request data portability.
Changes to This Policy
We may update this policy and will notify you of significant changes through our website or direct communication.
Contact Information
For questions about this policy or your data, please contact us at York Podiatry.
York Podiatry Ltd, registered as a limited company in England and Wales under company number: 09764464.
Registered Company Address: York Podiatry, 10 Boroughbridge Road, York, YO26 5RU.
VAT Registration Number 09764464
Cancellations: We may implement a charge to those who fail to attend their appointments without adequate notice. This will be a standard charge of 50% of the appointment missed and will be required to be paid BEFORE booking or receiving any further treatment. Adequate notice is at least 1 working days notice from the time of your appointment. Please call whenever possible to cancel so we can implement the change straight away and please do not email cancellations.
